Effective Date: 31 May 2025
We at Your Company Name are committed to delivering high-quality digital services including
Design, SEO, Branding, Content Strategy, Web Development, and Digital Marketing.
This Refund Policy outlines the conditions under which refunds may be granted.
When a Refund is Applicable
A refund may be granted under the following circumstances:
- We fail to initiate the project within the mutually agreed timeframe.
- The service delivered is demonstrably inconsistent with the agreed deliverables.
- The project is cancelled by the client within the first 3 days after payment.
Refund Restrictions
You will not qualify for a refund if:
- You have already approved the final deliverables.
- The project was delayed due to incomplete or delayed client input.
- More than 50% of the project scope has already been completed.
How to Request a Refund
To request a refund, please follow these steps:
- Email your request to your@email.com
- Include your full name, invoice ID, and a brief description of the issue.
- We will respond with a resolution within 5–7 working days.
Dispute Handling
We aim to resolve refund-related concerns through:
- Prompt discussion and communication
- Revision or correction of services
- Fair alternative compensation when applicable
Fair Use Policy
We reserve the right to deny refund requests that:
- Attempt to abuse the refund policy multiple times
- Reflect personal dissatisfaction without valid documented reasons
📬 Still have questions? Contact us at support@webfirmit.com